GUARANTEE: If you're not totally satisfied with any of our products, please return unused portion for a full money refund. We do not refund shipping charges on any returned items. Professional Health and Beauty Products for over 25 Years ©2004 Alchemy International, Inc. tel 1-714-580-9245 alchemybodyvitals@yahoo.com Payment Methods: Visa, Master Card, Personal Check (Usually 2 weeks before checks clear), Money Order. We ship by U.S. Mail and Fedex Ground. We reserve the right to adjust shipment costs upon multiple products being ordered and liquid hair care items. Shipping charges are $11.00 per order shipped within the continental U.S. Orders over 1lb. are $11.00 per order. Orders over 5lb. are $13.00 per order. All international freight at standard US Postal rates.